Here’s a list of Frequently Asked Questions
Before you Email, Whatsapp or Call us, feel free to browse through our FAQs below, we provide clear and complete answers to commonly asked questions and queries, compiled from our customers and visitors.
We are sure to respond within the day. If you cannot find the answers you require below, click here to contact us.
How much does our Japanese Fruits Gift Boxes and hampers cost?
Our Japanese Fruits Gift Boxes and hampers are highly inexpensive, price starting from $49.90 and All orders includes Free Delivery within Singapore Residential Address & Non CBD Area . You can find the selection of the Japanese Fruits Gift Boxes and hampers available on this page.
How do I make the payment & purchase?
All purchase and payments are made via Paypal Credit/Debit Card Payment Gateway through our website (Our website is SSL certified and encrypted) . It is 100% safe and secured through the Paypal Payment Gateway (Your Credentials are kept secured and confidential).
Alternatively, payment can be made Via Paynow or through bank transfer to our company UOB Bank account.
What should be done after making the purchase?
Kindly choose the selection and make the purchase and Whatsapp us your order number & the details needed below :
1) Order Number
2) Email (Same as stated in your purchase)
3) Mobile Number (Same as stated in your purchase)
After receiving the above information, kindly allowed some time to get back to you on the Next Day Delivery Timing. (Delivery Timing From 1-5PM Daily)
What is the Delivery Timing?
Our Delivery Timing consists of 1 Delivery Time Slot
Day Delivery 1-5PM
You may state the preferred time slot during checkout under notes. Kindly note that our Order Cut off time for Next day Delivery is 2PM Daily. We are unable to offer same day delivery & last order have to be place before 8pm Singapore time for our Japan distributor to have it Air flown into Singapore at 10am the next day.
Are the fruits Seasonal?
Japanese Fruits are seasonal products and some of the purchase fruits may not be available when you purchase. We will offer replacements fruits of the same value to you. For Fruit Hamper and Gift Boxes, as it consists a mixed of fruit products, we will gladly replace it with a fruit of the same value to be delivered to you or the recipient.